We ask you for certain personal data to provide you with the products or services you request. For example, when you make reservations, contact our customer support, request to receive communications, participate in our events or contests, or use our Site.
This personal data includes your:
We comply with local laws and do not allow children to register on our Site when they are under the legal age limit of the country in which they reside. We will ask for parental consent for children participating in QSWS experiences and events.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or automatic data fill. We encourage you to familiarize yourself with and use the tools available on your devices.
We use your personal data in the following ways:
To Provide the Features of the Site, and Services You Request
When you use our Site, we will use your personal data to provide the requested product or service. For example, if you make a reservation on www.quiksilverwindsurfschool.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the reservation, event or promotion. If you contact our customer services, we will use information about you, such as your requirements about the nearest airport or payment information, to help you resolve a problem or question.
To Communicate Information about our Products, Services, Events and for Other Promotional Purposes
When you consent, we will send you marketing communications and news concerning QSWS’s products, services, events and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of QSWS (for example, if you have booked an experience with us), we may use the contact details you provided to send you marketing communications about similar QSWS products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us to personalize communications on products and services that may be interesting for you.
To Operate, Improve and Maintain our Business, Products and Services
We use the personal data you provide to us to operate our business. For example, when you make a reservation, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.
To Protect Our or Others' Rights, Property or Safety
For General Research and Analysis Purposes
We use data about how our visitors use our Site and services to understand customer behaviour or preferences. For example, we may use information about how visitors to quiksilverwindsurfchool.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
To process your personal data, we rely on certain legal grounds, depending on how you interact with our Site.
QSWS shares your personal data with:
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
International Transfers of your Personal Data
We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework.
Retention of your Personal Data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you like would to request a copy of your personal data or exercise any of your other rights, please contact us.
Opting Out of Direct Marketing
If you are receiving QSWS newsletters, you can opt-out of receiving QSWS’s marketing communications by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using the contact details in the “Question and Feedback” section below.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please send us an email at firstname.lastname@example.org or click here.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.